Roadside Assistance Plan Terms
Membership plan terms & conditions.
Effective August 2, 2026
These Roadside Assistance Plan Terms govern the roadside assistance membership plans offered by Basin RV. Current plan tiers, pricing, and included allowances are listed on ourPlans & Pricingpage. By subscribing to a plan, you agree to the following terms and conditions.
1. Plan Coverage & Services
Depending on your subscribed plan level, included benefits may cover:Fuel Delivery (a limited quantity of fuel delivered to your location);Battery Jumps (emergency battery jump-start services);Tire Changes (assistance changing a flat tire using your vehicle's spare); andMember Repair Discounts on mobile repair services for eligible plan tiers. The specific allowances and discount percentages for each tier are set out on the Plans & Pricing page.
2. Service Area Limitations
Roadside assistance services are provided within Basin RV's designated service radius around Odessa, Texas, and surrounding areas. Service outside our standard coverage zone may incur additional mileage or dispatch fees.
3. Exclusions & Limitations
Commercial & Unsafe Vehicles: Plans cover personal recreational vehicles (RVs). Vehicles in unsafe mechanical condition, commercial transport vehicles, or vehicles located in inaccessible off-road terrain are excluded.
Parts & Fluids: Except for the fuel allowance included with your plan, the cost of replacement parts, tires, batteries, fluids, or special equipment is not included in plan pricing.
4. Response Time Disclaimers
While Basin RV strives to provide prompt and reliable 24-hour emergency service, response times may vary due to severe weather, traffic conditions, high emergency call volumes, or remote geographic locations. We do not guarantee specific arrival times.
5. Billing, Renewal, and Cancellation
Subscriptions: Recurring plans automatically renew on their respective billing cycles unless canceled prior to the renewal date. Cancellation: You may cancel your plan at any time by contacting us at 432-310-5681 or Basinrv.serv@yahoo.com. Cancellations take effect at the end of the current billing cycle. Refunds are not issued for partial membership periods.
6. Contact Us
Basin RV | Phone: 432-310-5681 | Email:Basinrv.serv@yahoo.com